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The identifications appear to be incorrect. What should be checked first?

Before manually correcting identifications, a few quick checks in the list of athletes can help identify the most common sources of problems and correct them effectively.


Access the list of athletes #

From your album → “My athletes” → “By list”. Browse the list looking for the following anomalies.


Race numbers with an unusually high number of photos #

An athlete who accumulates a significantly higher than average number of photos is often a sign of false detection — a billboard, sign or piece of equipment with a similar number has been detected by the algorithm and their photos have been linked to that bib number.

  • Click on the athlete to view related photos
  • Delete incorrect identifications — see the article "Deleting an identification".

Race numbers with strange characters #

Bib numbers containing letters, special characters or inconsistent combinations (e.g. “A3Z”, “00O”, “1I1”, etc.) indicate that the algorithm has read an element that is not a real bib number — logo, inscription on clothing, plate number, etc.

  • Remove these athletes from the list — see the article "Removing an athlete"
  • If these false detections are recurrent, add the relevant values to the words to exclude from your bib configuration for future imports.

The same name or number appearing abnormally often #

If a bib number or name appears in a large number of unrelated photos, it is likely to be a case of confusion between several participants or repeated false detection.

  • Check the photos associated with this athlete
  • Correct incorrect identifications — see the article "Edit an identification on a photo"

Race numbers outside the expected range #

If your event uses bib numbers between 1 and 500, for example, any bib number outside this range is suspicious. Check and remove any athletes whose number does not correspond to the event’s bib number range.

💡 To avoid this issue on future imports, configure the min/max bib number values in the album settings — see the article “Setting restrictions on bib numbers”.


Quick verification checklist #

  • Athletes with an unusually high number of photos
  • Race numbers with strange or inconsistent characters
  • Race numbers outside the expected range for the event
  • The same name or number appearing repeatedly in unrelated photos

💡 These checks take a few minutes and allow you to correct the most significant anomalies first, before moving on to correcting the yellow identifications photo by photo.

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